Refund policy
1. Handmade Knit Orders
-
No Returns: All custom, made-to-order, or personalized handmade knit pieces are Final Sale. These items are crafted specifically for you and cannot be returned or exchanged.
2. Ready-to-Ship Items For non-handmade items, we accept returns if initiated within 7 days of the delivery date.
-
Process: You must reach out to customer service at hello@sincerelysacred.co within this 7-day window to report any issues and receive return authorization.
-
Condition: Items must be shipped back in their original, unworn, and unwashed condition.
-
Shipping: The customer is responsible for return shipping costs.